Lisa Santiago, MA, LPC, NCC

Mental Health Counseling

Telehealth

Telehealth counseling services offer personalized support and evidence-based strategies that are easily accessible. This approach helps individuals navigate life’s challenges, heal from trauma, achieve personal goals, and enhance overall well-being through tailored, client-focused care.

Lisa exclusively provides telehealth counseling, conducted over secure video calls on your computer or phone. Telehealth sessions offer the same level of professional care and confidentiality as traditional in-person sessions, but with added convenience. By allowing clients to engage in therapy from any location, telehealth provides a flexible and accessible option that fits seamlessly into busy lives. This modern approach ensures that support is always within reach, making it easier than ever to prioritize mental health and personal growth.

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Specialties

  • Abandonment
  • Anxiety
  • Blended Families
  • Burnout
  • College Mental Health
  • Communication Issues
  • Depression
  • Divorce
  • Family Conflict
  • Fears/Phobias
  • First Responders Issues
  • Grief
  • Military/Veterans Issues
  • Narcissistic Abuse
  • Obsessive-Compulsive Disorder
  • Parenting
  • Perimenopause, Menopause Issues
  • Pregnancy, Prenatal, Postpartum
  • PTSD
  • Self-Harming
  • Social Anxiety
  • Stress
  • Trauma

Approaches

  • Eye Movement Desensitization & Reprocessing Therapy (EMDR)
  • Behavioral Therapy
  • Cognitive Behavioral Therapy (CBT)
  • Breathwork
  • Mindfulness-Based Cognitive Therapy (MBCT)
  • Mindfulness-Based Stress Reduction (MBSR)
  • Motivational Interviewing
  • Person Centered
  • Solution Focused
  • Trauma Focused

Payment Policies

Clients are responsible for paying for each session at the time of appointment. This allows for a more personalized and flexible experience, with no restrictions from insurance companies.

Many clients find that paying out of pocket offers added freedom and control over their therapy. For those with out-of-network insurance benefits, we make it easy to seek reimbursement.

After each session, you’ll receive a detailed itemized bill, known as a “superbill.” You can submit this directly to your insurance provider to request reimbursement for eligible services.

To maximize your benefits, we encourage new clients to contact their insurance providers and verify their out-of-network coverage. Many insurance plans offer partial reimbursement for these services, typically covering 50% to 80% of session costs.

Learn more about your out-of-network insurance benefits.

Cancellation / No-Show / Late Arrival Policy

If you need to cancel or reschedule an appointment, please provide at least 24 hours’ notice. No shows or same day cancellations, barring emergent situations, will incur No-Show Fee. Clients arriving more than 15 minutes late to their scheduled appointment time will be charged a No-Show Fee and be asked to reschedule.

Fee Schedule

Initial Phone Consultation
(15 minutes)
FREE
Mental Health Assessment
(90 minutes)
$550
Individual Counseling
(60 minutes)
$400
No-Show Fee $100
Written Documentation
(per 15 minute increment)
$75
Third-Party Consultation
(hourly rate)
$400
Court Preparation & Appearance Details

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